This conference has concluded.

Utilization Management: Addressing Crucial Challenges for Health Plans

October 20-22, 2020 | Virtual Conference

Answers to Critical Issues

Get key tools and strategies you need to confront the most pressing UM and CM developments

Unique Insights

Hear the inside scoop directly from innovative health plan, hospital and provider experts

Exciting New Virtual Format

This year’s UM Summit will be held on an innovative live-streaming platform that encourages Q&A, promotes lively discussion, and facilitates real-time networking. What’s more, following the conference conclusion attendees will receive a recording of all presentations, enabling you to review information and catch up on any segments you may have missed. Personalize your experience as you virtually move through the event, enjoying a new level of interaction with expert presenters, fellow attendees, and the latest insights.

Key topics will include

  • Effective management of gender affirmation services
  • Health plan and hospital insights into optimizing observation status vs. inpatient admission decisions
  • Factoring social determinants of health into care management to improve outcomes
  • Lessons learned from meeting UM standards for health plan accreditation (special optional workshop)
  • Lessons learned: utilization management in a time of pandemic
  • Containing costs by detecting unmet or unrecognized behavioral health needs


Feedback from last year

“Broad range of pertinent UM topics with examples of real-life interventions and successes.”

Stefanie Z., Humana Military

“Great cross section of payers and providers giving points of view we would not normally think of.”

Mark G., Ochsner Health Network

“Many different unique and cost-effective management ideas.”

Heidi L., Medical Associates Health Plans

“Wonderful opportunity to network with other UM professionals. Balanced breath of talks from various sides of the business.”

Kelly A., Informed DNA

“The networking and group interaction were wonderful.”

Lori D., Southeastern Regional Medical Center

“It was an open forum to discuss our concerns, challenges, barriers, hopes and goals. Greatly appreciated.”

Roxan S., AIDS Healthcare Foundation- Positive Healthcare Partners

Organizations That Attend

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Insight Exchange Network
P.O. Box 3867
Santa Cruz, CA 95062
(831) 431-6668
[email protected]
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